Orders placed on weekends or holidays will not be shipped until the following business day. If you have an account with The Frye Company, simply log onto the site to check your order status by clicking the "Orders" button on the My Account page.
Your orders will be listed here in chronological order. For customers using Guest Checkout, simply call our Customer Service associates at A small amount of heel slippage is normal with new boots. It will gradually decrease as you wear them. Many people have one foot that is slightly larger than the other. If your foot is between sizes, we recommend you order up a half size. If you generally wear wide sizes and no wide is available, you may need to order half size up.
When you receive your boots, try them on in the afternoon, as feet tend to be largest this time of day. Try your boots indoors on carpeted surfaces and wear the socks or tights you would normally wear. Make sure you can wiggle your toes. We hope that you love your Fryes. If the product you purchased is not as expected, please return it to us for a full refund within 30 days of delivery.
We are not able to assist with purchases made through third-party retailers. You may use our online return service to send back your item s or ship with a carrier of your choice. Prepaid return labels may only be issued within the contiguous U. Please be sure to keep any return tracking information and records provided by the shipping carrier for your reference. Refunds for eligible returns will be issued to the original method of payment used on the order once processed.
Discounts applied at the time of purchase will also be deducted from the returned merchandise refund. Original shipping and handling charges are non-refundable..
All returns are inspected upon receipt at our returns facility and items that cannot be restocked will be returned to you. Due to our quick processing time, we are unable to cancel or modify an order after it has been submitted. Your credit card will be charged at the time your order is placed. If any adjustment or cancellation takes place against your order, a refund will be issued immediately and will take days to be posted back to your credit card.
This is for your protection as well as that of Frye. Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal installments, made every 2 weeks, without any interest.
Just shop TheFryeCompany. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details Visa or Mastercard. Afterpay is always zero interest.
You pay nothing extra when you pay on time, according to your payment schedule. The only fees are late fees for missed payments. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at or submit a question here. Your first order, however, may have a lower maximum value. You will receive an instant approval decision on your order at checkout.
Afterpay and TheFryeCompany. Afterpay is not available on purchases of gift cards or e-Gift cards and may be unavailable on additional products. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately. Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
I love these shoes, but I'm pretty bummed out that they run a half size too big. I normally wear a size 7. I need to return them for a size 7. Everything else fits fine as far as the ankle and toe strap go. Sara, Zappos Customer , June 29, I absolutely adore these sandals! I'm quite tall and had to order a size 11 my usual shoe size and I've always considered myself to have big ankles, but I found these sandals to be very flattering.
I usually steer clear of shoes that wrap around the ankle in some way, but I found that these have a slimming effect. I also walk extensively - I use public transportation and work on a university campus - and was able to wear these shoes without an issue and without blisters! I'm extremely happy with my purchase and would buy these again I'm considering purchasing them in another color now. Hanna, Zappos Customer , June 3, Great pair of sandals, exactly what I was looking for this summer.
Runs pretty true-ish to size, I wear 6 or 6. The bank around the ankle is comfortable too, some others I tried rubbed my skin the wrong way. Marcy G, Zappos Customer , May 30, These shoes are super comfortable and classically stylish.
The first time I wore them I received a ton of compliments. Extremely well made and okay for lots of walking. The ankle strap is loose but you just have to get used to it- better than something tighter that would blister. So glad I splurged. Katie T, Zappos Customer , May 21, These sandals are awesome! As usual, Frye created a great look with good quality. Comfortable and stylish. Shelley I, Zappos Customer , May 15, Love this shoe. Great padding but unfortunately the shoe is a little too high for me.
Need to stand in the shoe for 8 hours but only made it to 5 hours. Had to return but a beautiful shoe. Anonymous, Zappos Customer , May 13, These sandals are beautiful, and I really wanted to keep them, but the toe strap hits my foot in the wrong spot too far forward , so back they must go. Jane H, Zappos Customer , May 2, I received these today after first ordering the calf skin color. I am so in love. In full sizes I am a size 9.
They are beautiful and have an artisan feel and look to them. They wear comfortably and the color is true to the picture. I am so happy with this purchase. I wish I could afford to have two pairs. Also the heel is the perfect height. Bente J, Zappos Customer , April 19, New summer sandal: an expected and classic well designed Frye. I am a long, fast walker and appreciate the moderately low heel height and cushioned sole for comfort.
I am a true 7, but I usually order two sizes to check fit. The ankle strap is neither too loose not too tight, with enough give as you move.
Many thanks! Anonymous, Zappos Customer , March 7, I love the look and feel of this shoe. The footbed felt very comfortable. However, the ankle strap was super loose and no way to adjust it.
Therefore I had to send them back. Mary S, Zappos Customer , February 25, Overall 4 Rated 4 stars out of 5. I am always, always, always a size 8. These are too big. Sending back for a 7.
Justine A, Zappos Customer , March 11, Style 4 Rated 4 stars out of 5. Cute sandals yet, the ankle strap is bulky and unattractive. Anonymous, Zappos Customer , January 21, I usually wear either an 8 or 8. The ankle strap has to be slightly loose to allow ankle movement when you take a step. I have not worn these for more than a couple of hours, but they are very comfortable. I wish they had a bit more cushion, then they'd be perfect. Samerita, Zappos Customer , August 11, These shoes look far better in person.
Plush leather soles and upper. Gorgeously made heels and the smooth zipper. Comfortable and stylish at the same time, a winning combination in my book! Ankle straps are a bit thicker side, but they work for this style: less dainty, more functional.
It only took a day or two of wearing to break them. After that, I walked hours straight on this pair and my feet were't too tired. My only complaint is that Frye does not seem to make a size 5 or were they sold out? I got 5. My feet are not an exception. I just wish that Frye acknowledges that some people are born with tiny feet and makes some, if not all, of their products in smaller sizes.
A size 5 would have made these shoes 5 starts for me. Too bad. Anonymous, Zappos Customer , July 14, These shoes are well made and look great. They are very versatile - I wear them with skirts, dresses and pants. I would give them 5 stars, except that they aren't that comfortable.
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